Enterprise Analyst IT – Gauteng Waterkloof Heights

Schooling & Qualification

  • BCom or BTech Data Techniques diploma or equal.
  • Certificates of functionality in Enterprise Evaluation (CCBA)


  • 5 years’ expertise as a Enterprise Analyst.
  • Minimal of three years’ expertise in writing of software program purposeful specs, writing of software program enterprise requirement specs, and Enterprise Evaluation within the subject of utility (Software program) design and Enterprise Intelligence.
  • Expertise/abilities in unified modelling language and enterprise course of modelling notation.
  • Product Evaluation expertise
  • Knowledge testing expertise
  • Expertise in facilitating workshops with prospects, together with GAP evaluation, documentation, and writing specs
  • Understanding of the client’s expectations

Reporting to Supervisor: Evaluation and Structure

Position Overview
The Enterprise Analyst helps the Senior Enterprise Analyst within the supply necessities and course of in addition to help within the logical design of programs and databases for the enterprise processes. Performs detailed evaluation, doc processes and carry out consumer acceptance testing to help improvement of modern options to allow enterprise targets. The Enterprise Analyst serves because the conduit for managing system necessities between the enterprise and the Software program Improvement group all through tasks. The aim of the job is to make sure that the software program improvement group has the required understanding of the enterprise necessities. Guaranteeing that the ultimate product meets the required wants of enterprise or buyer.

Key Duties and Tasks

  • Consultancy Providers
  • Attend Technical and Utility Purposeful conferences
  • Doc Enterprise necessities.
  • Liaise with Improvement groups on proposed options
  • Help Buyer with UAT testing
  • Write and preserve testing scripts
  • Go to shopper websites and doc noticed incidents and points.
  • Conduct buyer requirement workshops.
  • Conduct joint utility design session.
  • High quality Assurance of deliverables.
  • Enterprise Evaluation
  • Create purposeful options with the client
  • Advise and doc improved Service Processes
  • Interact with shopper and Incident Administration Groups within the avoidance of interruptions (Professional-active Downside Administration), i.e. through a trend-analysis of necessary companies or historic Incidents
  • Analyse the shopper’s enterprise necessities and processes, map and doc their current enterprise necessities.
  • Apply enterprise evaluation and course of modelling strategies and outline/design enterprise necessities based mostly on analysis
  • Collaborate with software program groups and undertaking managers to finalise shopper’s necessities Present operational, technical and associated ad-hoc help for different departments and divisions
  • Guarantee adherence to greatest observe operations processes and insurance policies.
  • Design buyer journey mapping
  • Agile undertaking supply method.
  • Advise and doc improved Service Processes
  • Write technical specs.
  • Handover Documentation to Service Strains
  • Utility
  • Understanding the enterprise necessities, and thru a structured course of documenting, validating and translating it into purposeful specs which can be utilized by builders to craft a technical answer.
  • Testing and validating the performance of the technical answer in opposition to the enterprise necessities.
  • Interfacing between the enterprise shopper and the event group as regards to the enterprise and purposeful necessities.
  • Guaranteeing that the enterprise necessities are delivered within the applied answer.
  • Determine and examine recurring incidents at websites
  • Examine and make recommendations to completely type out Root Causes that causes Incidents
  • Do Feasibility examine on everlasting answer to type out root causes
  • Observe by recommendations to type out recognized Root Causes
  • Facilitate workshops.
  • Reporting & Administration
  • Generate supporting documentation for month-to-month experiences, Course of & Enterprise Enchancment Diagrams, Enterprise and Person Necessities, Enterprise circumstances and enter to Coaching Documentation.
  • Report on system problem/error log register.

Stakeholder Relations

  • Present specialised and technical help to inner and exterior stakeholders to make sure achievement of purposeful and organisational targets
  • Construct, help and preserve wholesome, various inner and exterior relations and implement remedial actions the place required, within the achievement of organisational targets

Private Attributes

  • Good Interpersonal and communication abilities
  • Means to work successfully as a group member
  • Loyalty and powerful dedication
  • Extremely structured and in a position to work independently when required
  • Time and precedence administration
  • Meticulous
  • Persistence
  • Artistic and analytical drawback fixing
  • Integrity and honesty

Enterprise Analyst IT – Gauteng Waterkloof Heights

Desired Abilities:

  • Enterprise Evaluation
  • Course of Mapping
  • enterprise necessities
  • software program design
  • SDLC

About The Employer:

– Loyalty and powerful dedication
– Extremely structured
– Entrepreneurship
– Meticulous
– Shopper Centric
– Artistic and analytical drawback fixing
– Values of Integrity and honesty

Employer & Job Advantages:

  • Bundle
  • Bonus
  • Construction as you want

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